Most people have this idea that the hiring process is a one-way street, with the anxious job-seeker doing their best to impress the person interviewing them. Given the economy over the last decade, it was certainly an employer’s market, so that view of the process is understandable.
Understandable? Yes. Entirely accurate? No. Your corporate culture has to reflect a positive, even dynamic, relationship between the folks on the ground and those up in the C-Suite; one that begins during the hiring process.
Have you ever really taken a look at your interview process? From the applicant’s view, it is fairly straightforward: Research the company; write a nice, targeted cover letter; tweak the resume; fill out the application; send them all in and wait. What is it like from your end? More to the point, what kind of experience are you offering your applicants, and how does it affect the rest of your operation? You might be surprised.
Your company’s recruitment process directly impacts your company’s reputation. A few examples of companies with a good reputation would be Google, Zappo’s, or Southwest Airlines. These companies not only have good hiring practices; they attract good candidates and then reward them with a good positive work experience. Your interview practices should make the candidate feel as though it is you who are excited about the opportunity they present, not just the other way around, and let that attitude permeate everything you do.
Top Echelon spells out 10 basic, yet critical recruitment process steps, and these steps may vary depending upon your organization.
1. Identifying the hiring need
2. Planning
3. Searching
4. Identifying viable candidates
5. Recruiting of A-level candidates
6. (Telephone) screening
7. (Face-to-face) interviewing
8. Offering of employment
9. Hiring of the candidate
10. Onboarding of the candidate
In a war for talent, attention to detail, following a tried and true process, and insuring all contacts with candidates are professional and thoughtful, influence the caliber of talent you attract. It is an in-depth process that requires commitment and honest self-appraisal to be effective. If you need help finding top candidates for your open positions, Resolute Technologies is at the ready for your assistance, please contact us.