From upgrades, migrations, and integrations, to full-scale global implementations, Resolute has over a decade of experience providing warehouse and logistics experts for a wide variety of WMS platforms. With our approach, you receive an experienced team that you own and control for as long as it takes to implement your solution, ensuring better control over deliverables. The following case study is one example of our expertise with post go-live support activities:
The world’s largest provider of new aviation parts and services was in the process of converting SAP ERP WM, run by 3PL, to client-owned SAP EWM across 76 locations worldwide.
After the go-live for two facilities in the US and Europe, many issues presented and Resolute was selected to provide experts who could help resolve the issues. ABAP developers, QA, technical and functional consultants, project managers, and financial business analysts have been utilized to successfully support hypercare activities, help desk, upgrades, and change management activities.
The scope of these support activities included complex inbound and outbound processes, batch management, serial numbers, ERP QM integration, FAA documentation requirements, wave planning, slotting, and resource management.
With these critical issues resolved, the client realized 100% inventory visibility, reduced delays in processing, and elimination of interfaces IDOCs and external databases.
If you would like to learn more about our SAP EWM services, contact our SAP services representative or visit our wholesale industry page.